Advocacy That Starts With Listening
We believe meaningful change begins when every voice is heard. That’s why we sit down with every caregiver and patient to determine the best services for them!
From there, we turn insight into action. By pairing lived experience with data-driven strategies, we help caregivers manage their loved one’s medical care so they can handle the personal.
Monthly Services
Below are our curated monthly services. You do not have to choose one of these, but we find it helpful to set these up if you're needing multiple services. This way you just pay once a month and then you don’t have to think about it anymore! One less thing you have to do!
Silver Sentinel ($250/mo)
Designed as an independent living safety net for seniors living on their own whose families want proactive oversight. This tier includes 3 hours of dedicated care coordination per month, featuring 2 phone check-ins, 1 in-home visit, annual provider safety background checks, post-hospitalization home transition support, assisted living guided tours, and quarterly home safety assessments.
Essential Plan ($150/mo)
Build Your Own Plan (Standard Package Price + $25 Customization Fee)
Medication Review Coordination ($75 / hour)
Complete coordination across all your prescribing doctors to clean up complex schedules, verify safety, and ensure your whole care team is on the same page.
Exhaustive background checks of doctors, home health aides, or specialists entering your care circle. We audit state licensing boards for active disciplines, malpractice records, or restricted privileges.
A comprehensive two-hour session to create your structured healthcare blueprint. We organize your medical history, align provider communications, and outline clear step-by-step goals for your long-term care.
Step-in oversight during hospital releases to ensure equipment is ordered, prescriptions are filled, and follow-up care is locked in. This hands-on coordination drastically reduces the risk of readmission.
Proactive calls using our 4-Point Essential Review to monitor food supply, medication adherence, household stock, and overall well-being. Includes an immediate update report sent directly to long-distance family.
Elder - Care Services
These are our services that provide care to your elderly or medically complex family member. We help you navigate the medical system and manage their complex care so in addition to being a caregiver you can still be their family.
A steady support system built for patients or caregivers who need a reliable co-pilot to manage basic medical logistics so nothing slips through the cracks. Includes 2 hours of dedicated advocacy per month, stress-free appointment scheduling, friendly reminders, warm monthly wellness check-in calls, and basic insurance answers.
Custom Plans & Add-Ons
A fully customizable blueprint tailored to your family's exact needs when standard tiers don't quite fit. We mix, match, scale up, or scale down features—such as home visit frequencies, phone check-ins, or provider vetting—from any of our memberships to create your ideal care network.
Provider Safety Background Screen ($50 / screen)
Care Plan Development ($150 / 2 hours)
Hospital Discharge Planning ($75 / hour)
Regular Care Check-In (Phone Call) ($30 / 30 mins)
Gold Guardian ($450/mo)
Our active transition partner built for seniors navigating frequent medical adjustments, recovering from setbacks, or transitioning into residential care. It includes 6 hours of care coordination per month, weekly phone check-ins, 2 in-home visits, 1 unannounced quality-of-care facility walkthrough per month, up to 3 provider background screens, medication interaction syncs, and hospital bedside support.
Health Navigation
Standard Plan ($300/mo)
A heavy-lifting partnership designed for times when medical needs become more frequent and complex. Includes 5 hours of dedicated advocacy per month, up to 2 in-person or virtual appointment accompaniments per month, deep-dive insurance claims assistance, and thorough medication reviews.
Appointment Accompaniment ($75 / hour)
In-person or virtual support during doctor visits to take detailed notes, ask critical questions, and ensure provider recommendations are clear. We debrief with you afterward so you feel entirely confident in your next steps.
Quarterly Home Safety Assessment Adjustment ($75 / 1 hour)
Seasonal walk-throughs designed to adapt your home as mobility or health needs evolve over time. We check lighting, remove newly developed hazards, update emergency contacts, and recommend timely home safety adjustments.
Emergency After-Hours Support ($100 / hour)
Direct, immediate access to an expert advocate during late-night or weekend medical crises, bringing calm and clear guidance when unexpected curveballs hit.
Home Visit Assessment ($100 / 1.5 hours)
An in-person environment evaluation to ensure your home remains safe, accessible, and supportive. We identify trip hazards, evaluate daily living needs, and recommend practical modifications so you can age comfortably in place.
These services are for patients who can mostly take care of themselves, or who family already takes care of on a regular basis, but just need assistance. Whether that is dealing with the insurance companies, accompanying you to appointments, or helping in others ways to make the crazy world you got shoved into a little less crazy.
Family Caregiver Coaching Session ($75 / 1 hour)
A supportive, judgment-free space created specifically to equip family caregivers with practical tools. We help you process burnout, teach navigation strategies, and guide you through managing care without losing yourself.
Regular Care Check-In (In-Home Visit) ($75 / 1 hour)
In-person evaluations where we physically inspect the fridge, verify pill organizers, check safety, and observe physical and mental health. Families receive a detailed "Peace of Mind Update" immediately after.
Caregiver Respite Coordination ($150 flat fee)
Complete handling of the screening, vetting, and scheduling for local home-health sitters so family caregivers get a guaranteed, stress-free break.
Platinum Protector ($750/mo)
Comprehensive wrap-around protection for complex medical cases, cognitive decline, or long-distance family caregivers. This plan delivers 12 hours of care coordination per month, bi-weekly phone calls, weekly in-home visits, 2 unannounced facility walkthroughs per month, unlimited provider vetting, memory care coordination, caregiver respite scheduling, and direct 24/7 access to our emergency line.
Comprehensive Plan ($500/mo)
Total peace of mind for complex diagnoses, major health transitions, or long-distance caregiving. Includes 10 hours of dedicated advocacy per month, unlimited medical appointment accompaniment, full-throttle insurance navigation, discharge planning, family coaching, and 24/7 emergency after-hours support.
Insurance Claims Review & Appeal ($75 / hour)
Expert advocacy to untangle confusing medical bills, investigate unexpected coverage denials, and file strategic appeals to fight for the benefits you deserve.
Unannounced Facility "Quality of Care" Walkthrough ($100 / visit)
Surprise quality-control visits to residential facilities to inspect room cleanliness, hygiene, hydration, and care logs. An immediate status report is sent straight to the family.
Initial Intake & Needs Assessment ($75 / 1 hour)
Designed to help overwhelmed families map out immediate priorities and untangle healthcare challenges. Over a dedicated hour, we review your current situation and build a clear, personalized action plan tailored to your health goals.
Provider Communication & Follow-Up ($40 / 30 mins)
Direct coordination between primary doctors, specialists, and hospitals to bridge communication gaps. We handle quick check-ins, follow up on test results, and ensure vital details never get lost in translation.
Medication Interaction Review & Sync ($125 / 1.5 hours)
A meticulous cross-reference of all current prescriptions and supplements to eliminate overlapping or conflicting drugs. We coordinate directly with doctors to synchronize refills and streamline dosing schedules.
Guided Facility Research Tours ($75 / tour)
Personalized accompaniment when touring local assisted living or nursing homes. We walk alongside you and ask the tough structural, staffing, and regulatory questions to help you find the right fit.
Memory & Cognitive Care Coordination ($75 / hour)
Specialized coordination for families navigating Dementia or Alzheimer's. We track cognitive progression, adjust daily home routines to reduce confusion, and bridge communication with neurologists.